Senior Systems Administrator | IT Strategist | Security & Compliance
Professional Summary
Wayne Tierney’s resume reflects over 20 years of hands-on experience as a senior systems administrator and IT strategist supporting secure, reliable business environments.
My background spans security compliance, infrastructure administration, automation, and digital operations, with a strong focus on stability, security, and usability. I am known for my ability to analyze complex problems, communicate clearly with technical and non-technical stakeholders, and deliver practical solutions that actually work. pasted
Core Expertise
- Systems Administration (Windows & Linux)
- IT Security & Compliance
- Vulnerability & Patch Management
- Infrastructure & Virtualization (VMware, Hyper-V)
- Microsoft 365 & SharePoint Administration
- Automation & Scripting (PowerShell, PowerCLI)
- Project Management & Team Leadership
- Documentation, Training & Knowledge Bases
Technical Skills
Security & Endpoint: Bitdefender, Symantec Endpoint Protection, Duo
Infrastructure & Virtualization: VMware vSphere, Hyper-V
Microsoft Stack: Active Directory, WSUS, SharePoint, Microsoft 365
Backup & Recovery: Veeam
Scripting & Automation: PowerShell, PowerCLI, beginner Python
Wayne Tierney Resume – Professional Experience
TYFAR Electric Inc. — Ottawa, ON
Digital Systems & IT Administrator | Technology & Security Lead
Formal Employment: July 2025 – Present
Prior Involvement: 2012 – July 2025 (Internal / Advisory)
Long-term responsibility for the company’s IT systems and digital operations, formally transitioned into a paid role in July 2025.
- Serve as the one-person IT and digital operations department, overseeing infrastructure, cybersecurity, cloud services, and internal systems.
- Manage all end-user devices and provide daily operational support.
- Administer Microsoft 365 including user accounts, licensing, Teams, SharePoint, OneDrive, and secure email configuration.
- Maintain SPF, DKIM, and DMARC alignment at ~98% to ensure email security and deliverability.
- Design, build, and maintain SharePoint sites for Health & Safety, training, operations, and internal documentation.
- Lead development of digital work order and timesheet processes (in progress).
- Oversee cybersecurity awareness, staff training, device hardening, and incident response support.
- Manage Cloudflare DNS, WAF, geo-blocking, and performance optimization.
- Rebuild and maintain the company WordPress website, including SEO, schema, and performance improvements.
- Support digital quoting systems, workflow automation, and standardized documentation initiatives.
- Act as a trusted advisor on cybersecurity posture, cloud adoption, IT planning, and digital strategy. pasted
DigiVie Communications Inc. — Ottawa, ON
Project Manager / Solution Designer
March 2021 – July 2024
- Designed, implemented, and supported internal and client-facing IT systems.
- Introduced Agile practices using Scrum-style meetings and Kanban tracking in Microsoft SharePoint.
- Built a skills matrix to identify gaps and guide staff training and development.
- Led deployment of a centralized Knowledge Base, including structure design, documentation standards, and OS maintenance.
- Installed and maintained Docker-based solutions on Ubuntu Linux via SSH.
- Researched and coordinated specialized consultants to optimize ConnectWise implementation.
- Implemented security tooling, documented processes, and delivered cybersecurity training for clients.
- Led Azure Conditional Access and 2FA rollouts to meet cybersecurity insurance requirements.
- Built a 360-degree review system using Microsoft Forms to support staff and management feedback.
- Deployed and documented MailStore email archiving, onboarded clients, and trained both users and internal staff. pasted
Cognos Inc. / IBM — Ottawa, ON
IT Security Compliance Specialist / Lead
2018 – Aug 2020
- Acted as liaison between internal IT teams and customers for security-related tasks and incident response.
- Automated security advisory triage, saving 45 custodians supporting 350 servers approximately 3 hours per day.
- Led DUO-based 2FA implementation across source code and internet-facing systems.
- Analyzed vulnerability trends and coordinated remediation with system owners.
- Created and tracked project plans to ensure timely and complete remediation. pasted
Systems Administrator
2014 – 2018
- Provided high-level Windows and Linux system administration across enterprise environments.
- Followed IBM change management workflows from planning through post-implementation review.
- Led a security team responsible for maintaining compliance across 5,000+ servers.
- Automated vSphere maintenance workflows and supported VDI migration to OpenStack.
- Developed PowerCLI tools to dramatically reduce VM identification time across clusters. pasted
Helpdesk Analyst (L1–L2)
2003 – 2014
Additional background and current thinking can be found on my home page and in my IT articles and insights.