IT articles and insights

The other day I was helping a friend find off-campus housing for her second year at the University of Ottawa. Like most students, she had a checklist. Close to campus. Within budget. Utilities included. And, of course… Wi-Fi. Listing after listing proudly advertised “High-Speed Wi-Fi Included!” It seemed to be one of the biggest selling… Read more: Does Your Apartment Include Wi-Fi? Cool… But What Does That Actually Mean?

How I use AI to work faster, learn quicker, and still do my own thinking. I didn’t start using AI because it was trendy.I started because I needed help keeping up. There’s too much to do, too much to learn, and not enough time to sit and read documentation or long articles just to understand… Read more: I Work With AI Every Day — and I’m Not Going Back

In many companies—especially small businesses—small business IT support is treated like a cost center, something that doesn’t directly generate revenue. But anyone who’s worked in IT knows that nothing could be further from the truth. Yes, IT may not be selling a product or closing deals. We’re not out there writing invoices or directly bringing… Read more: The Invisible Engine: Why IT Matters Even When It Doesn’t “Generate Revenue”

Why Email Etiquette & Privacy Matter More Than Ever Email etiquette privacy is something we rarely think about — until it goes wrong. Even though email has been around for decades, it still feels like many people haven’t learned how to use it responsibly. Recently, I received an email from a long-term care (LTC) facility… Read more: Email Etiquette: We Need to Talk About It (Especially After What Just Happened)

Like most people who jumped on the wearable tech bandwagon, my story with Fitbit began innocently enough—motivated by a workplace wellness challenge and a steep discount. But what started as a fun way to count steps and track sleep turned into a multi-year relationship full of highs, lows, busted screens, dead batteries… and one drawer… Read more: Goodbye Fitbit: A Look Back at My Wearable Journey